Several features in the Chain.io portal use AI to help you build flows, write mappings and processors, and understand what happened in a flow execution. This article explains which AI provider we use and which features send data to it.
Which AI provider does Chain.io use?
All AI features in the Chain.io portal use Anthropic's Claude models. Chain.io calls the Anthropic API directly from our own services.
Features that send customer data
AI Flow Builder helps you start a new flow from a description. You reach it from the Add New Flow button.
Mapping AI Assistant helps you write mapping expressions. You open it with the AI Assistant toggle in the mapping editor.
Processor AI Chat helps you write and explain custom processor scripts. You open it with the AI Chat button in the custom processor code editor.
Ask About This Execution explains why a flow execution failed and how to fix it. Users with the Editor or Owner role open it from the Flow Execution page.
Chain.io Diagnostics is the same kind of tool as Ask About This Execution, used only by Chain.io staff from the Flow Execution page when they help you troubleshoot.
Projects assistant (Dux) drafts a new project's Intent and plan, and can ask a few questions first. Owners and Editors open it from Start a project. Choose Skip the AI assistant to create a project without it.
Customer data by type
| Customer data | Features that send data |
|---|---|
| Chat messages you type |
|
| Integration and flow names, flow notes |
|
| Mapping expressions |
|
| Sample input data |
|
| Lookup tables |
|
| Global functions |
|
| Custom processor scripts |
|
| Execution logs |
|
| Error messages |
|
| Step data |
|
| Input and output files |
|
| Project name, target date, goal and Project Intent |
|
| Project tags |
|
| Names, roles and companies of the people on the project (not their email addresses) |
|
| Documents you add to a project being planned (PDF, Word, Excel, images and text files) |
|
| Task titles, and why each is needed, for tasks you added or edited, plus suggestions you removed (when you rebuild the plan) |
|
Customer data by feature
| Feature | Customer data it sends |
|---|---|
| AI Flow Builder |
|
| Mapping AI Assistant |
|
| Processor AI Chat |
|
| Ask About This Execution |
|
| Chain.io Diagnostics |
|
| Projects assistant (Dux) |
|
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